Effective Internal Communications Drives Employee Success

March 14, 2014 BG&A Staff
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A team is only as strong as their best communicator and working as a unit is what drives any successful public relations agency. The way we communicate internally with our colleagues can affect all aspects of how business flows daily, and if everyone is not talking to each other the desired client results will not happen. Monitoring team members and making sure they are internally communicating properly will keep everyone informed and accountable for their actions.

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There are many different things that can be done to ensure an office is communicating properly to achieve its desired results. Here are a few suggestions that were made in a recent article about tips for better internal communications:

Silence is not Always Golden

Have you ever noticed the places people don’t enjoy working are the ones where the minions don’t have a voice? Most of corporate America is like that because the old curmudgeons in the corner suite could give two craps less about the people they presume are doing nothing but retrieving cups of coffee and making copies. Often, if employees aren’t speaking to management, they are all thinking the same thing, “This place — and you — are beginning to suck.” Open and transparent communication is appreciated because everyone has been blessed with a brain full of ideas. Encourage the higher-ups to listen to those ideas.

Keeping in the Box Just Keeps you Covered

Many employers don’t like to think outside the box, draw outside the lines or dare try something different. And why? Because that’s how it’s always been. And look at them — sure they are stuck in the mud and turnover is higher than the local McDonalds but they are making money. Employees want inspiration. They want to see their managers, directors and grand leaders doing something that can bring about change. Want a team to follow you? Inspire them to do something differently and with purpose. Think about every “revolutionary” in American history. Think they created changed by sitting on their thumbs? Nope. They got up and pointed the way.

Lead by Example or They Will Follow Any Schmuck

There is an aphorism that I love, “Your child will only follow your example, not your advice.” Take a gander at the picture. Bosses “boss.” Leaders “lead.” Encourage your client to do the better of the two. Words only mean so much. Without action behind those words, you are just expelling gas. And you have more fun farting in the elevator with your employees, you know, in the elevator.

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