Snapchat says it’s sorry about spam

January 17, 2014 BG&A Staff
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By Kevin Allen

If you received some Snapchat spam over the weekend you’re not alone. (Though if you’re over 30 and using the service, you probably are alone.)

The company has apologized for the spam in a blog post.

Team Snapchat writes:

“We’ve heard some complaints over the weekend about an increase in Snap Spam on our service. We want to apologize for any unwanted Snaps and let you know our team is working on resolving the issue. As far as we know, this is unrelated to the Find Friends issue we experienced over the holidays.

“While we expect to minimize spam, it is the consequence of a quickly growing service. To help prevent spam from entering your feed, you can adjust your settings to determine who can send you Snaps. We recommend ‘Only My Friends’:)”

The spam problem comes on the heels of a data breach the company suffered last month in which 4.6 million user names and phone numbers were compromised.

Some observers think this could spell trouble for the service, which should probably start making money soon.

 

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