Plume Gives Multichannel News the Scoop on how ISP’s can Manage the Home Network’s Connectivity Conundrum

June 5, 2020 Kaitlyn Webb 0

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With more devices and device usage, it’s time to find new ways to manage WiFi bandwidth


Bill McFarland, CTO, Plume – the Smart Home Services – explains how today’s home WiFi network has become a true point of contention with residential customers. Especially with device usage skyrocketing over the past few months, there too has been an increase in network strain and customer frustration. 


That’s why Plume developed an entirely new approach to measuring internet performance with Quality of Experience (QoE) – which goes beyond the standard Quality of Service (QoS) – to address the modern challenges home networks face today. While QoS is all about broadband performance, a QoE mentality treats each device individually to deliver an optimal experience whatever the device or the application.


The bottom line is consumers’ homes, habits and connected devices are evolving, and so should the way we measure and manage our internet performance.


Read what McFarland has to say in Multichannel News to find out exactly what that means, and how to better understand what’s really happening inside our connected homes.


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